Job Detail

MAIN DUTIES AND RESPONSIBILITIES

• Making lists of potential clients and conduct surveys to identify customers actively seeking a hotel.
• Contacting customers via calls or arranged meetings to discover their needs and requirements.
• Preparing and present sales proposal to potential clients, highlighting the best features and qualities of the hotel.
• Providing customers with a list of available services and their accompanying prices and offer discounts when necessary.
• Assisting clients in selecting the most appropriate service that best meet their specifications and needs.
• Overseeing the booking and reservation of space in a hotel to ensure availability and proper arrangement.
• Collaborating with other hotel staff to ensure clients have a good time.
• Monitoring the customer service quality of the hotel to ensure customers are tended to appropriately.
• Conducting price negotiations with customers on behalf of the hotel management to reach a favorable bargain for both parties.
• Processing and facilitate requests for customized services such as room redecoration, equipment, and switch.
• Coordinating and organize the details of an event such as catering, lodging, seating, and security.
• Resolving and quell misunderstandings within a hotel premises.
• Maintaining contact with clients to obtain feedback and to discuss opportunities for future business deals.
• Setting annual budgets and implement strategies effective for achieving set targets!
• Conducting assessment of sales performance to make necessary adjustments to increase patronage.

REQUIRED SKILLS & ABILITIES

• To become a hotel sales executive, you will be required to have a bachelor’s degree of Business Administration related to Sales & Marketing.
• Good Communication Skill: Hotel sales executives are well versed in interacting with potential clients and regular customers to identify their needs.
• Good Leadership Skills: Hotel sales executives are expected to have leadership skills to be able to coordinate and supervise the activities of some hotel staff to ensure delivery of optimum services.
• Good Organizational Skills: They should be skilled in organizing events and coordinating hotel operations to ensure customer needs are met.

QUALIFICATIONS

• Minimum Bachelor’s Degree in Business Administration/ Public Relation or any relevant degree.
• Minimum 2-3 years of relevant filed.
• Fluency in languages Dari, Pashto and English.
• Must have sound knowledge on computer (MS Word, Excel, and Power Point) with very good typing speed.
• Very good interpersonal and liaison skills with positive and professional attitude.
• Ability to multi-task and manage time effectively.