Job Detail

Job Requirements

Responsibilities and Tasks

Tasks 

•  Greet individuals utilizing the resource space courteously and professionally (in person or by phone), determine their needs, introduce them to office resources, programs, and services, or refer for appointment with professional staff as appropriate.
• Maintain confidentiality of visitors and/or beneficiaries and information related to requests for services; be sensitive to confidentiality needs of everyone we serve.
• Supervise daily operations of resource center.
• Engage visitors in on-going conversations about social justice, privilege and oppression, power dynamics and intersectional identities, including creation and implementation of social, support, and educational groups that also build community and develop youth facilitation skills.
• Attend and participate in relevant community meetings, coalitions, summits, and conferences as needed. Maintain positive and engaging relationships with identified community partners in target area to enhance and promote cultural competency programming.
• Maintain, update and track and monitor program information such as participants, expenditures, and assistance type in a timely manner through various tools.
• Document and maintain up-to-date information on services provided and funds spent.
• Participate in meetings and attend staff trainings as required.
• Prepare and submit program reports as needed, such as Quarterly Performance Reports (QPR) and Daily Time Logs (DTL).
• Empower beneficiaries and visitors to problem solve to achieve outcomes.
• Promote self-advocacy and self-determination.
• Understand and be able to articulate the mission and goals of the Resource Center.
• Contact Program Manager in crisis or emergency situations.
• Develop publicity plans for events and programs.
• Maintain and update social networking sites/tools.
• Assist with planning, implementation, and evaluation of Resource Center events
• Attend events as required
• Maintain resource libraries
• Maintain cleanliness of resource center

• To maintain mutual and positive relationship with target communities and work with communities to ensure community contribution and participation.
• To liaise with relevant governmental offices at field level regarding project activities

Job Specification

Education & Training:

• Having University degree in social sciences such as Psychology. 

Experience: 

At least 3 years relevant experience working with Adolescent girls in any capacity.

Technical Skills:

• Sympathetic and caring
• Good communication skills
• Mature, patience and highly committed towards Women’s Rights
• Able to write, read and speak English, Dari and Pashto
• Prepared to work hard and long when needed to achieve deadlines, targets and quality standards set by the project.
• Good interpersonal skills, flexible, patient, and able to mentor others.
• Understanding the local language is an advantage