Job Detail

Action Against Hunger/Action Contre La Faim (AAH/ACF) is a Non-Governmental Organization (NGO) that was created in France in 1979. AAH/ACF has been active in Afghanistan in the medical, nutrition, food security, and water and sanitation fields since 1995.  AAH/ACF improved access to health and nutrition services for the most vulnerable people, who live in remote areas without a local health system. In particular, the country team supported pregnant and breastfeeding women and children under five, who are at greater risk of malnutrition. Nutrition programmes rely on an integrated approach, addressing both primary and underlying causes, in order to have a lasting impact on nutritional status.  The country team worked at community level, in villages and at provincial level, strengthening the public health system. It also worked at national level to ensure reliable information about the nutritional situation reached the wider humanitarian community. Covid-19 prevention was integrated into all interventions and additional response activities were implemented, such as the disinfection of health facilities and public places, cash assistance, psychosocial support and the distribution of hygiene kits to affected populations.

Objective of post

Ensure phone/radio communication, field movement tracking, and manage the equipment

Mission 1: Ensure communication by phone/radio for movement tracking

The Phone/Radio Operator is responsible for:

• Operate Motorola VHF, UHF, and Codan HF radio system, GPS/GSM tracking and associated email, Thuraya, mobile phone, and internal phone system; in English and local languages.
• Alert security base manager of important events, by monitoring internet, TV, and radio news in English and local languages, as well as via a security alert system.
• Monitor EM-NET and TV stations and communicate any announcement or incident to the security department.
• Responsible for distributing SMS announcements to all staff at the request of the security base manager, and announcing the information to all the drivers via VHF/UHF, and HF/Cell phone if VHF/UHF is out of range.
• Ensure all the hard data is entered into the computer by having good knowledge of using computer application
• Ensure stand-by and contact by phone with the teams;
• Respect the defined communication codes;
• Ensure phone contact with the base on daily basis;
• Keep the phone/radio logbook up to date (place, date, and time of all staff movements) ;
• Transmit messages between the base or with the vehicles;
• Follow the movements of vehicles leaving the base and maintain radio contact; (vehicle trackers)
• Ensure mapping tracker followed up for all movement;
• Ensure that checkpoints, roadblocks, and other access constraints are communicated to drivers and teams before/during travels.
• Keep an updated contact list of all staff and external security actors.

Mission 2: Ensure maintenance of equipment

The Phone/Radio Operator is responsible for:

• Ensure maintenance of all equipment: batteries, acid, connections
• Make sure your phone is always charged
• Make sure phones are available in cars at any time
• Ensure vehicle trackers are functional
• Responsible for troubleshooting skills (skill with electrical, radio, and computer systems)
• Support HAS OFFICER in deploying first aid kits in the car

Mission 3: Contribute to security management

The Radio Operator is responsible for:

• Informing all the staff through communication tree regarding the incident
• Maintenance of an effective network, with local input, on contextual and security matters, collection of information to inform the risk and context analysis undertaken by the person in charge of the base
• Check the Radio Room’s emails on a regular basis
• Monitoring the application of security procedures, issuing reminders, and alerting the Base Security Manager when necessary

Mission 4: Respect Action Against Hunger (AAH) Policy, Procedures, and Reporting

• Respect AAH security rules and security procedures
• Respect AAH HR policy and charter
• Report to HAS OFFICER daily, weekly, and on monthly basis both verbally and written as per needs
• Advise, suggest on required improvement to enhance movement tracking system
• Participate on-base security meeting, guard meeting as requested by HAS OFFICER