Job Detail

Implements and supports the performance improvement approach and strategy for the project within a province. Working within cross-functional teams responds to performance metrics and performance incidents with improvement strategies and activities. The Performance Improvement Officer will be a member of a Technical Support Team with prime responsibility for improving the performance of service providers in the target health centers.

 Main Responsibilities:

• Implement the project activities in the province to ensure quality services at health centers up to the provincial hospital level.
• Understand and materialize the concept of TSTs into action through joint planning and implementation with AFIAT Governance/capacity-building officers, PPHO, and NGO technical officers.
• Conduct a rapid assessment of the HFs in the provision of thematic services for which a PI officer is recruited in collaboration with the PPHO and NGO technical officers.
• Identify the gaps, facilitate a root cause analysis with the staff, and development of an improvement plan.  
• Conduct follow-up mentoring and coaching visits for providing capacity-building support to the healthcare providers in the provision of thematic services for which PI officer is recruited to improve the quality of healthcare and increase access to quality health and nutrition services in the targeted community.
• Develop a monthly work plan for improvement of clinical and non-clinical weaknesses observed in the targeted HFs
• Implement the Quality Improvement program using the revised HQIP tool.
• Disseminate and ensure appropriate implementation of QI standards and procedures.
• Assist in the implementation of alternative capacity-building approaches (peer-to-peer mentoring visits to learning centers, formal competency-based training) in concert with provincial stakeholders to help ensure compliance to standards and assist in the implementation of alternative capacity-building approaches including Gender and Health Training and RMC training for HCPs.
• Work in collaboration with other partners and the MoPH in the area of total quality improvement system in the health sector.
• Participate in technical working groups as required in the region.
• Produce and submit timely monthly and quarterly reports.
• Carefully document the “HF QI progress sheet” for each activity/result undertaken per health center visited, and effectively circulate it for ensuring data use by AFIAT provincial manager, Governance/CB officers, and any relevant stakeholders (NGO).
• Closely collaborate and coordinate with AFIAT Governance/CB officers to ensure strengthening the links between health centers visited and their communities in thematic services for which PI officer is recruited.
• In coordination with AFIAT Gov/CB officers ensure that community representative is present during the TST visits in Health centers.
• Initiate and prepare success stories from project implementation.
• For the RMNH&FP PI officer, in coordination with Central RMNH and Midwifery Senior Advisor, to support the implementation of the AIM Safety Bundles in 2 hospitals and surrounding facilities, as needed
• Carry out additional responsibilities as may be needed or assigned.

Interested candidates should apply through the below link and submit an application form for positions they are suitably qualified for.

https://msh.wd1.myworkdayjobs.com/External/job/Afghanistan-Jalalabad/Performance-Improvement-Officer_R2402 

Please click the employment opportunities tab and select Afghanistan from the list of countries. A list of positions will appear, please select those you wish to apply for. Candidates who do not apply through the above-mentioned link will not be considered for the shortlist. Female candidates are highly encouraged to apply.

Management Sciences for Health is an equal opportunity employer offering employment without regard to race, color, religion, sex, sexual orientation, age, national origin, citizenship, physical or mental handicap.