Job Detail

General Duties

• Remain abreast of developments in the field of service provisions this includes maintaining and updating spreadsheet with mapped services and focal points for service provisions;
• Participate actively in weekly case management team meeting remaining open to feedback and self-reflection;
• Strive to cultivate self-care, recognizing one’s own needs, limits and signs of burn out;
• Demonstrate qualities including honesty, kindness, professionalism, non-discrimination, and a commitment to working well in a team whilst staying true to oneself;
• Maintain pro-active communication with all relevant internal units to highlight challenges, propose solutions and monitor trends which could indicate negative or positive implications for children and their families;
• Ensure full responsibility & accountability –for maintaining, drafting and updating reports which include case management reports,
• Be proactive in identifying opportunities to better support children through facilitating processes, systems etc.
• Other duties as assigned by the supervisor

Specific Duties:

• Identify cases of children at risk of protection concerns, including; the worst forms of child labor, child abuse, unaccompanied and separated children and other child protection concerns.
• Provide case management services in line with the IRC’s Standard Operating Procedures for case management & Global Child Protection Case Management Guidelines;
• Conduct outreach to assess and provide support to the child during house visits and through the Safe Healing and Learning Spaces in Afghanistan.
• The case worker will be independent, responsible  ensuring case actions plans and relevant administrative forms that facilitate accountability & planning are updated on a daily and weekly basis;
• The case worker will commit to maintaining excellent documentation of case management files in line with the IRC’s SOPs, BID and other relevant processes ;
• The case worker will assume full responsibility to assess the level of risk that a child is exposed to, and immediately report any cases that could evolve into high risk cases to the direct line Manager (Case management Officer, then Senior CP Officer, then CP Manager);
• Persist to conduct mapping of services to ascertain which services are included in specific areas, and striving to facilitate access to services for the child and their family even if the process requires thinking outside of the box, advocating to management, working groups, national entities and relevant authorities to facilitate.
• Represent IRC well by maintaining regular communication with external referral agencies for service provision, & understanding the relevant criteria;