Job Detail

The IT Assistant will help others in all aspects of the IT department’s work. They offer vital support to colleagues, and the role will often include liaising with other departments to keep the company’s networks and systems working to their optimum levels. This varied role also offers the chance to gain an understanding of the various aspects of Information Technology and establish an excellent career path.

• Installation/Configuration of Server 2012, 2019, and 2022 (PDC, ADC, File, Exchange) LAN/WAN systems
• Updating/Troubleshooting the AICS website with up-to-date relevant information/contents
• Installation/Troubleshooting of AICS standard-approved software
• Installation/Configuration of Firewall (Kerio Control), anti-virus and backup systems
• Installation/Configuration of operating system (Win7, Win8 and Win10, Win11) and MS Office package
• Creating/Updating users in the active directory (Create, Edit, Password reset)
• Creating/Updating emails for AICS staff with Microsoft Office365 (Create, Edit, Password reset)
• Installation/Configuration and troubleshooting of Outlook email accounts for AICS staff
• Providing helpdesk support for solving IT-related issues for AICS staff during the business day
• Providing on-call/remote support for solving IT-related issues for AICS staff during the holidays if required
• Maintenance and troubleshooting of AICS printers/copiers, computers, and clients’ issues
• Installation/Configuration of AICS PABX system
• Installation/Configuration of network devices (switches, routers, wireless access points, etc.)
• Arranging a spare part list for IT equipment (servers, laptops, desktops, printers, copiers), etc.
• Maintenance, troubleshooting, and managing of the security camera (DVR system) such as downloading the recorded video from the DVR system for admin purposes
• Support for the repair of IT Hardware equipment of the AICS office
• Support the operations department and organization in daily operation activities for procurement, logistics, administration, and security
• Updating/Tracking inventory list, to make sure all AICS assets are recorded accurately
• Keeping detailed records of the office network’s configurations, peripheral specifications, problems and solutions
• Monthly cleaning of all IT-related equipment
• Performing other tasks/duties assigned by the supervisor

Application:
Interested applicants should submit their CV along with a cover letter to Jobs@aicsafg.org  no later than 12 November 2024. ( First Come First Serve)

Important Notes: 
•    Please quote the Vacancy Number and Position Title as the Subject of the e-mail when applying. 
•    No supporting documents (e.g., diplomas, recommendation letters, identification card(s) etc.) are required at this stage. 
•    Only short-listed candidates will be contacted for further assessment.

The Afghanistan Institute for Civil Society (AICS) promotes a transparent and equitable recruitment process. We reiterate that all services related to job applications, including processing, seminars, and training programs, are provided free of charge. 

Our official job announcements are posted on the ACBAR website (acbar.org/jobs). Interested candidates are encouraged to submit their applications through our designated email address: jobs@aicsafg.org

Afghanistan Institute for Civil Society  (AICS) recruitment and selection process reflect our commitment to equal opportunity and protecting children and at-risk adults, beneficiaries, partners, community members and employees from safeguarding violations. We will do everything possible to ensure that only those who are suitable to work with children and at-risk adults are recruited to work for us. In the process of recruitment, selection and appointment AICS implement a range of procedures and vetting checks including criminal records disclosures to ensure everyone associated with AICS is kept free from harm and abuse is prevented.
 
Protection from Sexual Exploitation Abuse and Harassment (PSEAH) is the responsibility of everyone, and all selected individuals will be required to comply with AICS Safeguarding Policy at all times. 

By sharing your cover letter and resume with AICS in response to this job application, applicants consent AICS to keep this information on file for Recruitment and Human Resources Management purposes.

Female candidates are encouraged to apply.

We request all job seekers to be attentive and report any instances of individuals or entities claiming to charge fees on behalf of AICS to info@aicsafg.org. Our commitment to ethical practices ensures that your career aspirations are supported without any financial burden during recruitment.