Job Detail

HR Coordinator

Date Posted: Jun 06, 2024
Views: 790

Job Detail

  • Location:
    kabul
  • Type:
    Contract
  • Shift:
    Rotating Days
  • Career Level:
    Entry Level Staff
  • Positions:
    1
  • Vacancy number:
    CARE-AF-0749
  • Experience:
    8 Year
  • Gender:
    Any
  • Salary:
    As per company salary scale Af
  • Degree:
    Bachelors
  • Apply Before:
    Jun 10, 2024

Job Description

In a brief paragraph, state the position's overall purpose or objective, highlighting the general functions for which the position is responsible. Why does the position exist and what must it accomplish.

The HR Coordinator is responsible for the overall management and direction of the Country Office HR policy and procedures in CARE Afghanistan. S/he will ensure Country Office's HR functions are implemented efficiently and cost-effectively by providing adequate support to Head Office and Field /Regional Offices.

 

The incumbent is responsible for overall management and direction for HR services in CARE-Afghanistan ensuring effective leadership and guidance to uphold service delivery standards of HR which are compliant with the existing laws of the land as well as CARE's organizational policies. S/he will be expected to communicate CARE’s core values and provide leadership in CO overall HR support services such as workforce planning, recruitment & selection, talent management, staff development, staff wellbeing, staff discipline and grievances, etc. and ensure these functions are aligned with CARE’s business plans and fully support the delivery of CARE’s programs.

 

The position will also be part of wider network of focal points across CARE for GED and PSHEA and is a member of the CLT.

  1. Responsibilities and Tasks:

RESPONSIBILITIES

% of Time

Responsibility # 1: Staff management and supervision of  the Human Resources Department

15%

  • Supervise and engage the team in discussions of organizational business plan and program priorities and resources (budget and other).
  • Work with the team to set annual performance metrics – both individual and team – so that each staff is aware of the results s/he is to deliver and identify resources needed to deliver on the priorities.
    • With team, identify specific training needs linked to organizational priorities (e.g. managing results, orientation & GED); outline how these can be addressed and monitor the effectiveness of staff development activities.
    • Monitor team implementation of HRM process – in particular recruitment
    • [With ICT] ensure that the HRMIS provides accessible and reliable HR-related information and that the data is being analyzed to inform policy and practice, staff development priorities etc. 
  • Engage individual HR staff and the HR Team in regular performance conversations, and identify areas where coaching and/or close supervision is required.
  • Identify opportunities to develop team effectiveness and engage the team in discussions about HR best practice (orientation, recruitment, managing for results, skills development and learning).
  • Solicit feedback from CARE staff (in 1-1 and team conversations and via online surveys) to evaluate HR team performance.
  • Delegate the roles, tasks and duties in order to achieve the objective of the HR department

 

Responsibility # 2: Smooth operation of human resource management, coordination and implementation of performance management system and professional development plans and talent management.

15%

  • Ensure the preparation and sharing of annual and monthly plans for the HR department and monitor progress/actions against approved budget and plans.
  • Ensure timely performance planning and professional development planning by all staff in the Country Office. Provide professional guidance to staff and Managers on how to conduct a successful performance management process at different stages.
  • Provide opportunities (either internal or outsourced training sessions or workshops) that help mangers and staff to build skills and confidence to engage in performance dialogues..
  • Organize Talent review sessions and ensure regular updating of talent database to ensure best possible talent availability pipeline.
  • Help the Country Director and SMT in developing effective succession plans for critical roles.
  • Provide oversight on programs for capacity strengthening of female staff to promote women in managerial positions and manage/implement other women-focused programs.
  • Help the SMT secure effective communications throughout the organization on the staff's employment, benefits and welfare related issues.

 

Responsibility # 3: Ensure timely recruitment, selection, placement and staff orientation.

15%

  • Oversee an open, impartial and effective system for recruitment process—pilot improvements whilst coordinating with the region, as required.
  • Ensure timely recruitment, selection and placement of staff for vacant positions.
  • Oversee the entire onboarding and off boarding process to uphold CARE’s stature as a preferred employer brand. Manage induction process for new joiners, including briefings on safeguarding policy, GED, PSHEA, HR Policies, Code of Conduct, Fraud and Corruption and Safety and Security and recorded in the personnel files.
  • Ensure standardization and update all job descriptions, the grading process, recruitment reporting, and of the Job Evaluation process.
  • Ensure staff MIS are properly maintained such as leave, medical/maternity benefits, retrenchment, confirmation, transfer, etc and ensure an efficient and secure management of all HR department records and personal files.
  • Build relationships and maintain professional and constructive contact with programs/ projects/departments/units and Regional/ Field offices, and keep them informed on staff issues.
  • Provide monthly HR and statistical reports to Country management and regional office.
  • Create an emergency candidate Roster to support the program team in onboarding staff urgently.

 

 

Responsibility # 4: Salary & Benefits Management, Staff Discipline, Transition and employee welfare and wellbeing

15%

  • Provide a sound program of salary and benefits administration for the Country Office.
  • Advise the SMT in maintaining a compensation policy able to attract and retain talent for the organization at different levels.
  • Arrange to conduct periodical salary survey in the local employment market that includes other similar organizations in order to remain competitive and be an employer of choice.
  • Provide accurate monthly pay roll information, annual increment and other salary change related information to the Finance Department.
  • Lead in all legal matters, staff discipline, staff grievances and handling investigations with confidentiality and initiate appropriate actions.
  • Resolve employee conflicts through positive and professional mediation.
  • Provide professional guidance in all cases of staff transition including staff separations.
  • Handle workplace investigations and disciplinary and termination procedure.
  • Collaborate with CARMU to ensure measures are in place, so that CARE office premises (Kabul and provincial/district) and women and men staff are safe and secure; raise any concerns voiced by staff with CARMU.
  • Ensure appropriate counselling and psychosocial support services are available (face-to-face or remotely in response to a particular critical event to address stress management and/or trauma.
  • Ensure appropriate action plans are developed and implemented after the annual employee engagement surveys.

 

 

Responsibility # 5: Handle strategic HR issues, HR policy development and enforcement

20%

  • Advise the Country Director on all matters of HR strategic issues and to align CARE’s HR policies in order to achieve the strategic goals of the Country Office.
  • Formulate strategic HR policy direction for the Country Office; share those with the SMT and Region for feedback and approval prior to implementation.
  • Stays up to date with and advises senior management on any changes in the Afghanistan Constitution and Afghanistan National Labour Laws that could impact CARE’s HR practice.
  • Monitor the implementation of HR Policies/Procedures and respond to any instances where policies are not being implemented as expected; in particular, identify and address conflict of interest issues.
  • As a member of the SMT to contribute to CO vision, program strategy development, and wider policy requirements.

 

Responsibility # 6: Handling Legal matters, Financial management and other general responsibilities.

10%

  • Oversee HR-related administrative duties and ensure compliance and all legal obligations are fulfilled.
  • Handle the legal matters of the Country Office including court cases in cooperation with the lawyers on retainer and keep the Country Director updated on all important issues.
  • Provide legal issue related information and updates to CARE-USA as and when required.

 

Responsibility # 7: Champion Gender Equality and Diversity

 

10%

Ensure that CARE’s staff profile is reflective of the communities that CARE serves; and women have voice and agency in the workplace.

  • Takes specific actions so that HRM processes support the recruitment and retention of women in the workplace.
  • Assign HR staff to work with the Program Gender Advisor to deliver on organizational priorities identified in the annual gender plan.

 

 

Ill.      Reporting:  

This position reports to the Country Director.

IV.        Working Condition:  

The position is based in Kabul, but travel to field offices as required

 

Safeguarding Responsibilities:

  • Ensure that all CARE Employees and Related Personnel understand and comply with CARE’s Safeguarding Policy and either sign the Safeguarding Code of Conduct or sign a Code of Conduct that is consistent with or references this policy and Safeguarding Code of Conduct;
  • Ensure safe recruitment and induction practices are in place;
  • Closely work with safeguarding focal point and FAM focal point to embed safeguarding reporting processes into FAM systems;

Requst and Respond via MDS reference check to other peer agencies in communication with CARE USA Safeguarding Team.

Job Requirements

  1. Qualification and Experiences:  
    • At least 8-10 years’ proven experience with any large organization/company/NGO.
    • A Bachelor’s degree in the appropriate field is required. A Master’s degree or professional HR certifications will be preferred.
    • Fluency in spoken and written English, Pashtu and/or Dari is a requirement.
    • Demonstrated knowledge of the employment market and labor laws in Afghanistan.
    • Wide experience and passion regarding human resources management and development as well as GED, PSHEA areas.

 

  1. Core Competencies:  
  • Communication
  • Relationship Building
  • Inclusion
  • Delivering Results
  • Dynamic Learning Mindset
  • People Leadership
  • Strategic Leadership and Execution.
  1. Authority:  

The position has authority to recommend changes in all policies and procedures in the HR Manual, including issues of staff compensation and benefits.  Directly supervises the HR staff.  

  1. Key Contacts and Relationships:  

The position has regular contact with the CD, ACDs, Program Directors, Head of projects/departments/units and Provincial Managers at the Field Offices. Contact is also maintained with Regional HR Business Partner for Asia, HR network members of Asia Region and International NGOs of Afghanistan.

  1. Problem Solving:  

There are three levels of problem-solving:  1) What has to be done and how to do it are clearly defined, and the incumbent will face identical or similar problems on a regular basis; 2) What has to be done is known, but how to do it is not defined.  The incumbent must use interpolative skills to pick and choose the right strategy to address a given problem; and 3) Why things are done is known, but what has to be done and how to do it are not defined.  Situations are variable and the incumbent’s response will involve analysis, problem definition, development of alternatives, and making recommendations.  He or she will face and address problems that are typically non-recurring.

Please indicate which of the above levels of problem-solving this position will face, and why the position falls into that category.

The position falls into Level 2 where the incumbent must extensively use interpolative skills to choose the right strategy to address complex issues, including unforeseen employee dissatisfactions, uncertain security environment prevailing in the country and complex legal environment. Though operational guideline is found in the HR Manual, there may be situations where clear guidance is not given and the incumbent has to address the problem through own analysis and judgment.

 

Safeguarding: 

CARE places human dignity at the center of its relief and development work. At the heart of CARE’s efforts to impact poverty and social justice is its engagement with marginalized communities, and vulnerable adults and children. Vulnerable adults and children are particularly at risk of sexual exploitation and abuse. CARE commits to the protection from sexual harassment, exploitation, and abuse and of vulnerable adults and children, involving CARE Employees and Related Personnel. CARE has a zero tolerance toward sexual exploitation and abuse and child abuse. CARE takes seriously all concerns and complaints about sexual exploitation, harassment and abuse and child abuse involving CARE Employees and Related Personnel

CARE Afghanistan  participates in the Inter-Agency Misconduct Disclosure Scheme. In line with this Scheme, we hereby request information from candidate’s previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the candidate left employment. All CARE Afghanistan’s offers of employment are subject to satisfactory references and appropriate screening checks. By submitting an application, the applicant confirms his/her understanding of these recruitment procedures.

Submission Guideline:

  • Please submit your completed CARE Standard Job application form (ACBAR: Application Form) to afg.vacancies@care.org.
  • Applications after the closing date (12:00 AM) and without CARE Application form will not be accepted.
  • Please Indicate the position title, Vacancy Number in the Subject Line (HR Coordinator CARE-AF-0749 Kabul) otherwise your application will not be considered.
  • Please note that there is no telephonic inquiry and only shortlisted applicants will be contacted with and call for Interview.
  • The successful applicant will be expected to undergo a Background Check, Bridger check & Reference check and be compliant and sign up to Care Afghanistan’s Code of Conduct, PSHA (Prevention from Sexual harassment, exploitation and abuse) and other Care Afghanistan policies prior to a final offer being made.
  • People with Physical Disabilities and Women are highly encourage to apply.
  • CARE IS COMMITTED TO SAFEGUARDING POLICY (Available at: Safeguarding)
  • CARE IS COMMITTED TO CODE OF CONDUCT (Available at: CARE Afg Code of Conduct (updated).pdf)

Submission Email:

Afg.Vacancies@care.org

Job is expired

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