Job Detail

About Norwegian Refugee Council (NRC)

The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. We protect displaced people and support them as they build a new future.

Job Description

Generic responsibilities:

• Support the implementation of the different components of CM according to tools, SOPs, and annual work plan.
• Contribute to regular activity progress reports.
• Ensure proper completion and filing of all documentation (soft and hard copy, as required)
• Support CMCO Officers in day-to-day problem solving according to agreed procedures, priorities, and standards for the area of work.
• Ensure that projects target beneficiaries most in need of protection and/or assistance.
• Regularly visit settlements in order to provide information/counselling on rights, services, and durable solutions; to refer cases; and to disseminate information about NRC’s mandate.
• Support CMCO to coordinate with community leaders as well as governmental and non-governmental organizations and UN agencies to establish and maintain networks for access, referrals, and problem solving.
• Contribute to collection of information about the situation and needs within the Community Centre area(s) to use for coordination and advocacy.
• Ensure close co-operation with all NRC core competencies including through joint needs assessments and activities and identifying beneficiaries where appropriate.
• Adhere to NRC policies, tools, handbooks, and guidelines.
• Development of holistic and needs based programs, including cash-based interventions and marked based programs.

Specific responsibilities:

1. Communication with communities

• In Community Spaces and informal settlements, disseminate relevant and meaningful information regarding the rights of returnees and IDPs, and services available in the area, in order to enhance access to services and rights.
• Train and support Settlement Committees to disseminate information as per the above
• Promote the Community Spaces among potential visitors and ensure information about services offered is properly communicated.

2. Community Engagement

• Support the establishment, training, and follow-up of Settlement Committees
• Facilitate and encourage collaboration between other NRC Core Competencies and external service providers with the Settlement Committees

3. Support to Coordination

• Support coordination with potential service providers (governmental, non-governmental, private, etc.) to improve the provision of assistance and referral mechanisms  
• Collect information regarding obstacles and constraints to beneficiaries’ access to services
• Support Emergency Coordinator. Or PM to Prioritize the emergency activities in different region such as field assessments, distribution, responses, PDM, risk monitoring, HR, Finance or Logistics and coordination.
• Ensure the inclusion of cash-based interventions and marked based programs in country and area-based strategies and their implementation across and within NRC’s core competencies
• Any other responsibilities tasked by supervisor

Skills Required

• English Fluency
• Strong Communication skills
• Fluency in a local language
• organizational and planning skills

Submission Guideline:

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