Job Detail

Associate Information Systems Officer

Date Posted: Sep 28, 2022
Views: 2985

Job Detail

  • Location:
    Herat
  • Type:
    Contract
  • Shift:
    First Shift (Morning)
  • Career Level:
    Experienced Professional
  • Positions:
    1
  • Vacancy number:
    VA#75/09/2022
  • Experience:
    4 Year
  • Gender:
    Any
  • Salary:
    As per Company salary scale
  • Degree:
    Bachelors
  • Apply Before:
    Oct 11, 2022

About UNAMA

The United Nations Assistance Mission in Afghanistan (UNAMA) is a UN Special Political Mission established to assist the state and the people of Afghanistan in laying the foundations for sustainable peace and development. UNAMA was established on 28 March 2002 by United Nations Security Council Resolution 1401. Its original mandate was to support the implementation of the Bonn Agreement (December 2001). Reviewed annually, this mandate has been altered over time to reflect the needs of the country and was extended for six months, on 17 September 2021, by UN Security Council Resolution 2596 (2021).

The Council also requested the Secretary-General to prepare a written report by 31 January 2022 outlining “strategic and operational recommendations for the mandate of UNAMA in light of recent political, security, and social developments” in Afghanistan.

UNAMA is headed by the Special Representative of the Secretary-General (SRSG) for Afghanistan, Deborah Lyons, who was appointed to the post in March 2020, replacing Tadamichi Yamamoto. Previous SRSG’s were– Lakhdar Brahimi who served from October 2001 to January 2004; Jean Arnault from February 2004 to February 2006, followed by Tom Koenigs from March 2006 to December 2007, Kai Eide from 2008 to 2010, Staffan di Mistura from 2010 to 2011, Ján Kubiš from 2012 to 2014, Nicholas Haysom from 2014 to 2016 and Tadamichi Yamamoto from 2016 to 2020.

Since 2008, and following a directive of the UN Secretary-General, UNAMA is an integrated mission. This means that the Special Political Mission, all UN agencies, funds and programmes, work in a multidimensional and integrated manner to better assist Afghanistan according to nationally defined priorities.

The SRSG is responsible for all UN activities in the country and directly oversees the Security Section, Strategic Communication Service, Human Rights Section, and Peace and Reconciliation. The SRSG’s Chief of Staff oversees UNAMA’s Field Offices.
Two deputy Special Representatives (DSRSG) oversee the main pillars of the mission – political and developmental issues. Included under these pillars are mission sections specializing in issues such as political analysis, reporting, and outreach, and donor coordination, as well as the coordination of UN agencies funds and programmes.

Job Description

Within delegated authority, the Associate Information Systems Officer will be responsible for the following duties:

  • Participates in preparing user requirements and other technical specifications.
  • Assists in the design, development and installation of information systems.
  • Undertakes analysis of well-defined modules within the system, develop enhancements and new features to existing systems; may design and implement small, stand-alone systems as needed (e.g. to meet individual user requirements).
  • Undertakes rigorous testing and proving of applications software.
  • Maintains assigned portions of systems, providing operational support for system’s applications, analyzing and implementing system changes/upgrades, etc.
  • Participates in developing and maintaining Information Systems project plans, schedules, and budgets. Assists in identifying appropriate human and technical resources to complete the project, assists in assuring that deviations from project schedule are addressed and communicated, assists in developing timely project status reports, monitoring project risk factors, escalating project issues, and providing Quality Assurance for all project deliverables.
  • Writes and develops programs to interface with existing systems.
  • Ensures data security and integrity.
  • Participates in developing disaster recovery plans.
  • Prepares, updates and maintains system’s documentation and related technical/procedural manuals.
  • Assists in procurements, including conducting needs assessments and benchmarks, preparing technical specifications and evaluation criteria.
  • Assists in the set-up and monitoring of software performance measures.
  • Participates in Helpdesk support services.
  • Participates in facilitating communications between FTS and its clients for good client relations and be responsible for small to medium client accounts.
  • Assists in the development of Service Level Agreements (SLAs) between the client and FTS, for either specific IT services or general technology support, including any charge back mechanisms.
  • Advises users on the most suitable hardware and software for different tasks; maintains and enhances software.
  • Develops detailed system and other functional specifications and user documentation for major systems related to networking, ICT Infrastructure, Network Operations, Cisco Firewalls, Switches and Routers, Wireless LAN, Web Filtering, VPN, ISE, and Office 365.
  • Maintains, upgrades or enhances existing networks, ICT Infrastructure, user systems; troubleshoots and provides continuing user support, to include resolving difficult problems, advising on the use of new techniques, monitoring transactions to measure performance and continued effectiveness of assigned systems.
  • Designs and maintains ICT Infrastructure components that require integration of many interrelated systems and program elements; ensures appropriate data security and access controls considering both local and wide area issues.
  • Researches, analyzes and evaluates new technologies and makes recommendations for their deployment.
  • Participates in writing reports and papers on systems-related topics, system requirements, information strategy.
  • Handles all aspects of contract administration including establishment of service level agreements with vendors and chargeback policy for users.
  • Drafts training materials and conducts training sessions and demonstrations of systems for users.
  • Participates with senior staff in assessing and testing new technology.
  • Performs ad hoc duties as required.
  • May provide guidance to new/junior staff.
 

Job Requirements

QUALIFICATIONS AND EXPERIENCE

Education: Advanced university degree in Computer Science, Information Systems Management, Communication Technology or other leadership related field with ICT experience is required.  A first level university degree with two additional years of relevant experience may be accepted in lieu of the advanced university degree.

Work Experience: A minimum of four (4) years of progressively responsible experience in planning, design, development, implementation and maintenance of computer information systems or related area is required.

Languages: English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in oral and written English is required. Fluency in oral and written Dari and Pashto is desirable.

Special measure: The minimum work experience for NO-B with a relevant master’s degree is reduced to one (1) year, instead of the standard minimum required work experience of two (2) years, and it is reduced to two (2) years, instead of the standard minimum required work experience of four (4) years with a relevant bachelor’s degree, subject to approval of the special measure. The special measure is extended until 31 December 2022 reduces the minimum required years of relevant work experience for filling positions for UNAMA General Service and National Professional Officer positions. The special measure is applicable to all applicants.

UN CORE VALUES AND COMPETENCIES

Professionalism: Shows persistence when faced with difficult problems or challenges. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations.

Planning & Organizing: Develops clear goals that are consistent with agreed strategies. Identifies priority activities and assignments; adjusts priorities as required. Allocates appropriate amount of time and resources for completing work. Foresees risks and allows for contingencies when planning. Monitors and adjusts plans and actions as necessary. Uses time efficiently.

Technological Awareness: Keeps abreast of available technology. Understands applicability and limitations of technology to the work of the office. Actively seeks to apply technology to appropriate tasks. Shows willingness to learn new technology.

Submission Guideline:

APPLICATIONS

  • UNAMA will only accept properly completed and signed Personal History Form (P.11) received by email before the closing date. CVs or Resumes will not be considered nor will late submissions after closing date. Any information provided on the P.11 form will be considered binding. Click on the link to download the P.11 https://www.acbar.org/upload/1459846966659.doc.

Applicants must accurately complete, sign and date the United Nations Personal History form (P.11) and submit the duly completed signed P.11 by e-mail to: unamava_support@un.org

  • Important Note: Applicants should copy and paste the Vacancy Announcement (VA) Number which is VA#75/09/2022 into the email subject line when submitting the duly completed and signed P.11 Form and the required documents. Please do not add any other information in the subject line of your email except VA#75/09/2022. Please do not add any additional words or space in the VA Number. Applications received without a VA Number will not be considered.
  • The selected candidates will be subject to a reference checks process to verify the information provided in the P.11 form.
  • Only applicants who are short-listed will receive an acknowledgement within four (4) to six (6) weeks from the deadline indicated on the VA.

 Required documents to be submitted along with the signed and completed UN P.11:

  • Serving UN staff members: In addition to the completed and signed P.11, scanned copies of two most recent e-Performance Evaluation Reports must be submitted with the application.

 For External applicants: In addition to the completed and signed P.11, scanned copies of two most recent performance evaluation reports or if not available, two reference letters. If the applications received do not contain the latest two performance evaluation reports candidates must provide a short explanation as to why they are not available.

No fee:

The United Nations does not charge a fee at any stage of the recruitment process (application, interview meeting, processing, or training). The United Nations does not concern itself with information in applicants bank account.

Applicants are reminded that the United Nations cannot appoint a person who is the father, mother, son, daughter, brother, or sister of a staff member. For this reason, applicants are required to disclose at the time of their application, whether they bear any of the above relationships to a staff member of UNAMA or any other UN entity which is part of the Secretariat. In addition, selected candidates would be required to complete a family declaration form prior to assuming their duties with the Mission. Failure to disclose any of the above relationships constitutes amaterial omission, that could lead to termination or dismissal from the United Nations.

Submission Email:

unamava_support@un.org

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Company Overview

, Afghanistan

The United Nations Assistance Mission in Afghanistan (UNAMA) is a UN Special Political Mission established to assist the state and the people of Afghanistan in laying the foundations for sustainable peace and development. UNAMA was established on 28... Read More

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